Friday, November 18, 2005

Can Someone do something about this !




I hate it when companies use pretty, smiling models for a thing that causes hurt to people and business around. Airtel has done the cheap story again, back in 2002, when Airtel launched their private telephone service under the name of Touchtel, the numbers were 7 digits, and started with 8, then the government decided, that the number regime had to change, so we all changed our numbers to an 8 digit regime, and the numbers started with 5 for Airtel, 5 for Tata, 3 for Reliance and 2 for MTNL / BSNL. Now for what reason did the DOT or so called providers accept 5 for both Airtel and Tata I am not sure, It was bound to happen (either they assumed one of them will buy out the other, or one will run away from the service), but we were in for a shock that the numbers would run short.

Any person who know's number schemes could have told them that the maximum number of customers they could have with 51 as starting code (as 51 is delhi, 50 is haryana etc), was 99,9999 and they would run short of it.

Well a recent announcement has made me sit and really scream now they are planning to change numbers for airtel to start with 4. That means new set of stationery for the office, informing everyone that your numbers have changed, and a new set of numbers to remember.. sad... very sad.. can someone do something about it.

Atleast my friends at Airtel, please remove those smiley faces from your website, there is nothing to smile about here.

G

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